Alternatively you can call Amazon’s UK freephone number 0800 496 1081 or their London office directly on 0207 084 7911.
Amazon UK Phone Numbers
Speak to an Amazon UK customer service advisor by calling their general enquiries hotline: 0843 504 7194. This number is ideal for enquiries relating to any aspect of buying and selling on Amazon UK.
If you’re calling from a landline (or a mobile after Summer 2015 when Ofcom change call cost regulations) you may prefer to dial Amazon’s freephone 0800 number.
Note that this is a traditional “freephone” 0800 number, which means it’s free to call from a standard BT landline phone in the UK, but is usually the more expensive option when calling from a mobile (because it doesn’t qualify for free minutes allowances – 0800 numbers are treated by all major mobile networks as being the same as the pricey 0845 numbers – what a scam!).
0207 084 7911
Sometimes you don’t want to be routed to Amazon via a non-geographical number such as the 0800 or 0843 numbers above. If this is the case, you may prefer to call 0207 084 7911.
This is the actual London office number that the freephone number diverts to. It’s a localised, London number so is about as cheap as a call gets when it’s not completely free. This is the best number to call if using a mobile phone or if you’re having trouble connecting to the other numbers.